FAQ

🛍️ Orders & Payments

Q: What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.

Q: Can I modify or cancel my order after placing it?
We process orders quickly, but if you need to make changes or cancel, please contact us within 12 hours of placing your order. We'll do our best to help before it ships.


🚚 Shipping

Q: Do you offer international shipping?
Yes! We ship worldwide with standard delivery times ranging from 10–30 business days depending on your location.

Q: How long will my order take to arrive?

  • USA: 2–5 business days

  • Canada, Australia, Rest of World: 10–30 business days
    Orders to Alaska, Hawaii, Puerto Rico, and U.S. territories may take an additional 7–12 business days.

Q: How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can track your package at any time.


🔁 Returns & Exchanges

Q: What’s your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items in original condition. Visit our [Returns Page] to start a return.

Q: Do you offer exchanges?
Yes! If you need a different size or color, reach out to our support team and we’ll help arrange an exchange.

Q: Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.


👕 Products & Sizing

Q: Are your products unisex?
Yes! All Linx apparel is designed to be worn by anyone, with inclusive sizing and universal styles.

Q: How should I care for my Linx apparel?
We recommend machine washing in cold water and tumble drying on low. Avoid bleach and ironing directly over printed areas.


Still have questions?

We're here to help! Email us anytime at [your support email] or use our [Contact Us] form and we’ll get back to you within 1–2 business days.